Terms and Conditions

By accessing or using the website https://healthalignsolutions.com/ (the “Site”) or any of our services including medical billing, credentialing, coding, virtual assistant support, digital marketing, patient help desk, and Cloud Phone/VoIP Services (collectively, the “Services”), you agree to be bound by these Terms and Conditions. If you do not agree, you must immediately stop using the Site and our Services. These Terms apply to all users, visitors, and clients of Health Align Solutions.

Effective Date: October 20, 2025
Last Updated: April 4, 2026
Website: https://healthalignsolutions.com/

Our Services & Cloud Phone Compliance

Health Align Solutions provides professional medical billing and revenue cycle management services to healthcare providers across the United States. We also offer Cloud Phone/VoIP Services for business communication. By using our phone services, you agree to comply with all applicable laws including the Telephone Consumer Protection Act (TCPA) , state wiretapping laws, and E911 emergency requirements. You are responsible for obtaining consent before auto-dialed calls or SMS, informing participants if calls are recorded, and maintaining accurate addresses for E911. VoIP services may fail during power or internet outages.

Terms of Use & Service Agreements

SectionTitleDetails
1SMS Consent CommunicationThe information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2Types of SMS Communications

If you have consented to receive text messages from [Company Name], you may receive messages related to the following:

– Customer Care
– Account Notifications
– Marketing

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3Message FrequencyMessage frequency may vary depending on the type of communication. For example, you may receive up to [estimated amount] SMS messages per week related to your [appointments/billing, etc.].
4Potential Fees for SMS MessagingPlease note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5Opt-In Method

You may opt-in to receive SMS messages from [Company Name] in the following ways:

– By checking a box through our website at (URL)

6Opt-Out MethodYou can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the contact info).

Additional Options:
– If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8Standard Messaging Disclosures– Message and data rates may apply.
– You can opt out at any time by texting “STOP.”
– For assistance, text “HELP” or visit our Privacy Policy
and
Terms and Conditions pages.
– Message frequency may vary

Contact Us

FieldDetails
Business NameHealth Align Solutions
LocationCanton City, Ohio, USA
Fax(206) 848-6337
Phone +1 216 480 6687
Emailinfo@healthalignsolutions.com
Websitehttps://healthalignsolutions.com/
Business HoursMonday – Friday, 9:00 AM to 6:00 PM (EST)
Support Availability24/7 responsive U.S.-based support team