By accessing or using the website https://healthalignsolutions.com/ (the “Site”) or any of our services including medical billing, credentialing, coding, virtual assistant support, digital marketing, patient help desk, and Cloud Phone/VoIP Services (collectively, the “Services”), you agree to be bound by these Terms and Conditions. If you do not agree, you must immediately stop using the Site and our Services. These Terms apply to all users, visitors, and clients of Health Align Solutions.
Effective Date: October 20, 2025
Last Updated: April 4, 2026
Website: https://healthalignsolutions.com/
Health Align Solutions provides professional medical billing and revenue cycle management services to healthcare providers across the United States. We also offer Cloud Phone/VoIP Services for business communication. By using our phone services, you agree to comply with all applicable laws including the Telephone Consumer Protection Act (TCPA) , state wiretapping laws, and E911 emergency requirements. You are responsible for obtaining consent before auto-dialed calls or SMS, informing participants if calls are recorded, and maintaining accurate addresses for E911. VoIP services may fail during power or internet outages.
| Section | Title | Details |
|---|---|---|
| 1 | SMS Consent Communication | The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. |
| 2 | Types of SMS Communications | If you have consented to receive text messages from [Company Name], you may receive messages related to the following: – Customer Care Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.” |
| 3 | Message Frequency | Message frequency may vary depending on the type of communication. For example, you may receive up to [estimated amount] SMS messages per week related to your [appointments/billing, etc.]. |
| 4 | Potential Fees for SMS Messaging | Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. |
| 5 | Opt-In Method | You may opt-in to receive SMS messages from [Company Name] in the following ways: – By checking a box through our website at (URL) |
| 6 | Opt-Out Method | You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. |
| 7 | Help | If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the contact info). Additional Options: |
| 8 | Standard Messaging Disclosures | – Message and data rates may apply. – You can opt out at any time by texting “STOP.” – For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages. – Message frequency may vary |
| Field | Details |
|---|---|
| Business Name | Health Align Solutions |
| Location | Canton City, Ohio, USA |
| Fax | (206) 848-6337 |
| Phone | +1 216 480 6687 |
| info@healthalignsolutions.com | |
| Website | https://healthalignsolutions.com/ |
| Business Hours | Monday – Friday, 9:00 AM to 6:00 PM (EST) |
| Support Availability | 24/7 responsive U.S.-based support team |