Health Align Solutions LLC (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, in compliance with HIPAA (Health Insurance Portability and Accountability Act) and other applicable privacy laws.

By using our services, you consent to the data practices described in this Privacy Policy.

1. Information We Collect
We collect different types of information, including:

a. Personal Information
Full name
Email address
Phone number
Mailing address
Any details you provide through contact forms or direct communication
b. Health-Related Information (If Applicable)
As a medical billing service provider, we may collect Protected Health Information (PHI) as defined under HIPAA. This includes:

Patient names
Medical record numbers
Insurance details
Healthcare provider details
Treatment and billing information
c. Automatically Collected Information
When you visit our website, we may collect certain information automatically, such as:

IP address
Browser type
Device information
Website usage data through cookies and analytics tools
2. How We Use Your Information
We collect and use your information for the following purposes:

✅ Providing Services: To process medical claims, billing, and insurance submissions for healthcare providers.
✅ Communication: To respond to your inquiries, send updates, and provide customer support.
✅ Legal Compliance: To comply with HIPAA, state, and federal regulations.
✅ Security & Fraud Prevention: To protect against unauthorized access, fraud, and abuse.
✅ Marketing & Promotions: With your consent, we may send occasional promotional emails or messages about our services.

3. SMS Communication & Consent
By providing your phone number, you agree and acknowledge that Health Align Solutions may send text messages to your wireless phone number for any purpose, including service updates and billing notifications.

Key Terms:
📌 Message Frequency: Varies depending on service interactions.
📌 Opt-Out Option: You can stop receiving messages at any time by replying “STOP” to any message.
📌 Assistance: For help, reply “HELP” or contact us at info@healthalignsolutions.com.
📌 Message & Data Rates: May apply based on your carrier plan.

🚫 We do not share, sell, or distribute your mobile number to third parties for marketing or promotional purposes. Opt-in data and consent will not be shared with any third parties.

4. Information Sharing & Disclosure
We do not sell your personal or health information. However, we may share your data in the following cases:

🔹 With Healthcare Providers & Insurance Companies: To facilitate medical billing and claims processing.
🔹 With Legal & Regulatory Authorities: If required by law, such as in response to subpoenas, court orders, or audits.
🔹 With Service Providers: We may share data with trusted third-party vendors who assist us in IT support, data storage, and secure processing of medical billing.
🔹 In Case of Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Security & HIPAA Compliance
We take HIPAA-compliant security measures to protect your personal and health data, including:

✅ Encryption: All sensitive data is encrypted in transit and at rest.
✅ Access Controls: Only authorized personnel can access PHI.
✅ Secure Servers: Our databases are protected against unauthorized access and cyber threats.
✅ Regular Audits: We conduct security audits to ensure compliance with HIPAA and industry standards.

Despite our best efforts, no online platform is 100% secure, and we cannot guarantee absolute security of your data. If you suspect a security breach, please contact us immediately.

6. Your Rights & Choices
Under HIPAA and other privacy laws, you have the right to:

✔ Access Your Information: Request a copy of your personal or health data.
✔ Correct Your Information: Ask for corrections to inaccurate details.
✔ Restrict Data Usage: Limit how we use or share your PHI.
✔ Request Data Deletion: Ask us to delete your personal data, where legally permissible.
✔ Opt-Out of Marketing Communications: Unsubscribe from promotional emails and SMS.

To exercise your rights, contact us at:
📧 Email: info@healthalignsolutions.com
📞 Phone: +1 (216) 480-6687

7. Cookies & Tracking Technologies
We use cookies and tracking technologies to enhance your browsing experience and improve our website.

🔹 Types of Cookies We Use:

Essential Cookies: Required for website functionality.
Analytics Cookies: Help us understand user behavior.
Marketing Cookies: Used for targeted advertising (only with your consent).
🔹 Your Choices:

You can manage cookie settings in your browser.
You can opt out of tracking by adjusting your preferences.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If significant changes are made, we will notify you via email or website notice.

Last Updated: [12-02-2025]

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:

📍 Health Align Solutions LLC
📍 645 Market Ave N, North Canton, OH 44721, USA
📧 Email: info@healthalignsolutions.com
📞 Phone: +1 (216) 480-6687