Terms and Conditions

By accessing or using the website https://healthalignsolutions.com/ (the “Site”) or any of our services including medical billing, credentialing, coding, virtual assistant support, digital marketing, patient help desk, and Cloud Phone/VoIP Services (collectively, the “Services”), you agree to be bound by these Terms and Conditions. If you do not agree, you must immediately stop using the Site and our Services. These Terms apply to all users, visitors, and clients of Health Align Solutions.

Effective Date: October 20, 2025
Last Updated: April 4, 2026
Website: https://healthalignsolutions.com/

Our Services & Cloud Phone Compliance

Health Align Solutions provides professional medical billing and revenue cycle management services to healthcare providers across the United States. We also offer Cloud Phone/VoIP Services for business communication. By using our phone services, you agree to comply with all applicable laws including the Telephone Consumer Protection Act (TCPA) , state wiretapping laws, and E911 emergency requirements. You are responsible for obtaining consent before auto-dialed calls or SMS, informing participants if calls are recorded, and maintaining accurate addresses for E911. VoIP services may fail during power or internet outages.

Terms of Use & Service Agreements

SectionTitleDetails
1TCPA ComplianceYou must obtain prior written consent before sending any auto-dialed calls, prerecorded messages, or SMS texts. Violations can result in legal penalties.
2Call RecordingYou must follow state and federal wiretapping laws. Inform call participants if a conversation is being recorded.
3E911 EmergencyOur VoIP service differs from traditional phone lines. E911 may fail during power outages, internet failure, or if your address is incorrect.
4Acceptable UseYou may not use our phone service for illegal robocalling, spam telemarketing, fraud, harassment, threats, or traffic pumping.
5Fair Usage PolicyIf you have an unlimited plan, excessive minutes from auto-dialers or continuous forwarding may result in throttling or termination.
6No Medical/Legal AdviceAll website content is for general informational purposes only. We do not provide medical, legal, or billing compliance advice.
7Intellectual PropertyAll content on our Site including text, logos, and images is owned by us. You may not copy or modify without written permission.
8Third-Party LinksOur website may contain links to external sites. We are not responsible for their content, privacy policies, or practices.
9Disclaimer of WarrantiesAll services and the Site are provided “AS IS” and “AS AVAILABLE.” We do not guarantee error-free, secure, or uninterrupted service.
10Limitation of LiabilityWe are not liable for indirect, incidental, or consequential damages. Total liability shall not exceed amount paid in last 6 months.
11IndemnificationYou agree to hold us harmless from any claims, damages, or expenses arising from your violation of these Terms or applicable laws.

Contact Us

FieldDetails
Business NameHealth Align Solutions
LocationCanton City, Ohio, USA
Fax(206) 848-6337
Phone +1 216 480 6687
Emailinfo@healthalignsolutions.com
Websitehttps://healthalignsolutions.com/
Business HoursMonday – Friday, 9:00 AM to 6:00 PM (EST)
Support Availability24/7 responsive U.S.-based support team