Privacy Policy (Center)

Effective Date: [25-11-2024]

Health Align Solutions (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).


1. Information We Collect

We may collect the following types of information:

  • Personal Information (Name, Email, Phone Number)
  • Practice/Business Information
  • Communication Data (messages, inquiries)
  • Technical Data (IP address, browser type)

2. How We Use Your Information

We use collected information to:

  • Provide medical billing and RCM services
  • Respond to inquiries and customer support
  • Improve our services and website
  • Communicate updates and service-related notifications

3. SMS & Mobile Communication

By providing your phone number, you consent to receive SMS communications from Health Align Solutions.

  • Message and data rates may apply
  • Message frequency varies
  • You can reply STOP to opt out at any time
  • Reply HELP for assistance

4. SMS & Mobile Data Privacy (Carrier Compliance)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


5. HIPAA Compliance & Data Protection

Health Align Solutions complies with HIPAA regulations to protect Protected Health Information (PHI).

  • We implement administrative, technical, and physical safeguards
  • Access to PHI is restricted to authorized personnel only
  • All data is handled securely and confidentially

6. Business Associate Agreements (BAAs)

We enter into Business Associate Agreements (BAAs) with all third-party vendors handling PHI to ensure full compliance with HIPAA standards.


7. Patient Privacy Rights

We support and uphold patient rights under HIPAA, including:

  • Right to Access health records
  • Right to Amend inaccurate information
  • Right to Restrict Use & Disclosure
  • Right to Confidential Communications
  • Right to an Accounting of Disclosures

8. Data Security

We use industry-standard security measures to protect your data against unauthorized access, disclosure, or misuse.


9. Third-Party Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.


10. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Health Align Solutions
645 Market Ave N, North Canton, OH 44721, USA
📧 info@healthalignsolutions.com
📞 +1 (216) 480-6687


11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Medical Billing & coding

Revenue Cycle Management

Healthcare Claim Processing

Business Associate Agreements (BAAs)

Health Align Solutions enters into Business Associate Agreements (BAAs) with all third-party vendors and partners who handle Protected Health Information (PHI).
These agreements ensure that all parties comply with HIPAA privacy and security requirements.

We only work with associates who meet our strict data protection standards.
BAAs clearly define roles, responsibilities, and safeguards for handling PHI.
This ensures a consistent, secure approach to protecting patient information across all operations.

Provider Credentialing Support: We operate in full compliance with the Health Insurance Portability and Accountability Act (HIPAA) and are dedicated to maintaining the confidentiality, integrity, and security of all Protected Health Information (PHI) we manage on behalf of our clients.

Staff Education and Compliance Training: All our employees, including IT go through refresher programs constantly regarding HIPAA rules and regulations as well as data privacy and updated industry practices. This way our staff is aware of the importance of HIPAA compliance and the role of protection of PHI.

Patient Privacy Rights We
Help You Uphold

we help our clients uphold the patient privacy rights guaranteed under it. These rights are a critical part of maintaining trust and legal compliance in healthcare.
Here’s how we support and protect your patients’ rights under HIPAA:

Right to Access: Patients have the right to request and receive a copy of their health records in a timely manner.
Right to Amend: If a patient believes their records are inaccurate or incomplete, they can request corrections.

Right to Restrict Use & Disclosure: Patients may request limitations on how their information is used or shared for treatment, payment, or operations.

Right to Confidential Communications: Patients can ask to receive communications in a specific format or at a specific location for privacy reasons.

Right to an Accounting of Disclosures: Patients can request a record of when and why their health information was shared with third parties.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please feel free to reach out to our Data Protection Officer at:
finance@healthalignsolutions.com

General Contact:
Health Align Solutions
645 Market Ave N, North Canton, OH 44721, USA
Email: info@healthalignsolutions.com
Phone: +1 216 480 6687